PopTray U and Spam Rules

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kandoo
Evolving
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Joined: Fri Sep 29, 2006 11:01 pm

PopTray U and Spam Rules

Post by kandoo » Mon May 12, 2014 6:27 pm

In the Discussion Board for PopTray U I have posted two screen captures. One showing the Spam rule (with asterisks) that I use, as given by KY Dave in the PopTray forum, and one showing an email I received today in PopTray U, which as you can see is marked by K9 with the [Spam][78.6%][DNSBL], yet it is not marked by PopTray U as being Spam. I'm confident I have all of the rule options marked correctly and yet PopTray U is not marking these messages as Spam. Please help me with this issue!

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Rdsok
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Post by Rdsok » Mon May 12, 2014 8:08 pm

I'll let KY Dave end up helping you in the end when he comes back by the forum but.... he will need you to post the exact rule as you have it in your PoptrayU as well as an exact copy of the subject line from a sample email... these must match exactly according to the rule you created or it won't mark them... so the exact details must be provided or he won't have what he needs to help you.

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