Poptray not working anymore

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charlesdb
Evolving
Posts: 20
Joined: Fri Jan 19, 2007 1:39 pm
Location: London

Poptray not working anymore

Post by charlesdb » Thu May 15, 2008 9:51 am

I have been using K9 and PopTray happily for sometime now. However, I am now getting the problem that PopTray does not delete messages as instructed. I have checked, double checked and triple checked my instructions against KYDave's and cannot find any typing errors. If I add my own simple rule 3 to delete all Emails marked [Spam] without the percentages, it works; but it doesn't work for the more refined KY Dave rules deleting the percentage marked spam. They just appear on Poptray with the percentage spam header shown. I cannot for the life of me understand what has gone wrong here. I run PcCillin 2008 security suite. XP professional on a Dell Vostro computer. I have probably asked an unsolvable conundrum, but any ideas would be gladly accepted. And before you ask, yes I have marked the rule delete from server. Very, very strange.
Charles

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Rdsok
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Post by Rdsok » Thu May 15, 2008 8:10 pm

Backup all your INI files in the Poptray or your userfolder location whichever you have it setup for. Then delete/rename or move your RULES.INI file and recreate the rules that you are having trouble with... test to see if that corrects the issue or not.

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Rdsok
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Post by Rdsok » Thu May 15, 2008 8:13 pm

Almost forgot to mention the whitelist... if you have any whitelist item that would protect a spam... then the whitelist takes precedence over the rules

charlesdb
Evolving
Posts: 20
Joined: Fri Jan 19, 2007 1:39 pm
Location: London

Post by charlesdb » Sat May 17, 2008 11:11 am

Thanks for that information. K9 has now decided not to filter messages, so something has obviously gone wrong. I've decided to temporarily drop K9 and put in a regular expression which I picked up on this forum, to use PopTray to filter out spam, ie mark as spam anything that is not on my whitelist. Any mistakes can be whitelisted, so I can build on the whitelist file. As I only get half a dozen spam Emails a day it seems a sensible route to take. So far in the last two days it works fine.
Charles

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