„File access denied“

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lalison
First Timer
Posts: 4
Joined: Sat Apr 19, 2008 1:47 am

„File access denied“

Post by lalison » Sun Oct 05, 2008 6:15 pm

Hello,

I have POP3 version 3.2. If I fetch Mails, this works only sometimes. Mostly, a hint is shown: „File access denied“ or: „connection-mistake – Socket Error #11004“.
What must I do?
Thanks for help

lalison

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Rdsok
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Joined: Fri Mar 19, 2004 11:36 pm
Location: Norman, Oklahoma USA
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Post by Rdsok » Sun Oct 05, 2008 6:51 pm

Check your email server name to ensure it is correct and also make certain your firewall or other protection software is not blocking Poptray.

lalison
First Timer
Posts: 4
Joined: Sat Apr 19, 2008 1:47 am

„File access denied“

Post by lalison » Sun Oct 05, 2008 9:07 pm

Hello,
Check your email server name to ensure it is correct and also make certain your firewall or other protection software is not blocking Poptray
These things are correct, because some mails could be downloadet. The display for download is shown and then it goes to 100 % and the mails are shown in the main-window. Than „File access denied“ appears and than the last mails in the main-window get deleted or sometimes it stops by 50 % and than „File access denied“ immedialy appears. Some mails are always shown correctly.

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Rdsok
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Post by Rdsok » Sun Oct 05, 2008 10:12 pm

What version of Windows are you trying to run this on? What protection software is installed?

lalison
First Timer
Posts: 4
Joined: Sat Apr 19, 2008 1:47 am

Post by lalison » Mon Oct 06, 2008 12:36 am

I use WIN XP Prof SP3 with all updates. For protection I have installed some programs:
Firewall: Sygate free, Antvirus: AVG free, A-squared Anti-Malware, Spybot, Adaware

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Rdsok
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Joined: Fri Mar 19, 2004 11:36 pm
Location: Norman, Oklahoma USA
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Post by Rdsok » Mon Oct 06, 2008 12:44 am

I see nothing in that list that would explain the issue unless you are using a limited user account in XP in which case you would need to give your user account the proper permissions to access the Poptray folders

lalison
First Timer
Posts: 4
Joined: Sat Apr 19, 2008 1:47 am

Post by lalison » Mon Oct 06, 2008 1:03 am

Many thanks for your help. I had used a normal user-account and have now granted it with admin-rigths. Now all seems to be ok.
But I dont understand, because I could fetch some mails, but not all?

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Rdsok
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Joined: Fri Mar 19, 2004 11:36 pm
Location: Norman, Oklahoma USA
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Post by Rdsok » Mon Oct 06, 2008 7:07 am

Edit your shortcut that starts Poptray for you...

By using the command-line
"C:\Program Files\PopTray\PopTray.exe" "%USERPROFILE%"
or
"C:\Program Files\PopTray\PopTray.exe" "%HOMEDRIVE%%HOMEPATH%"
your PopTray.ini file will be created in your user home directory, which is different for each user on the PC and that each user should have the proper rights to create/modify files in and should work for a limited user account.

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