Suggestion for FAQ

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bluemoon09
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Posts: 1
Joined: Wed Nov 18, 2009 5:17 pm

Suggestion for FAQ

Post by bluemoon09 » Wed Nov 18, 2009 5:32 pm

I wanted to make my Outlook Express my default email program and selected it as my default program in PopTray.

However, when I clicked to open a new email in PopTray, it would open a new email in Outlook.

Question 2 of your FAQ page addresses this very question which indicates that I'm not the only one who was confused by this issue.

Your response about the "mailto:" link vs. Simple-MAPI might be accurate but it is confusing for the average person.

A better answer would be:

In PopTray: Select Options - Defaults and the path to your preferred email client (ex: C:\Program Files\Outlook Express\msimn.exe)

In Preferred Email Client: Make sure it is selected as the default email client in your computer.

For example, if you want Outlook Express to be your email client instead of Outlook, open Outlook Express and do the following:

- Select Tools - Options
- Select "Make Default" next to "This application is the default Mail handler"

(Now it works perfectly.)

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