Unable to fix "Cnct error: headers ... cld not be downloaded

Found a serious/minor bug in PopTray? Tell me about it.

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JP Kunze
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Unable to fix "Cnct error: headers ... cld not be downloaded

Post by JP Kunze » Sat Feb 28, 2009 4:04 pm

Hi all,

I keep getting a "Connect Error: headers of message x ("1", in this case) could not be downloaded". Then, no messages are downloaded at all. Although I checked "Ignore connection errors" and "Ignore retrieve errors" in Advanced Options and did a re-start, this error persist.

Any help is appreciated,

regards,
Jan-Peter :P

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Rdsok
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Post by Rdsok » Sat Feb 28, 2009 7:47 pm

Can't help without any information to base a suggestion on.


What type of email server you are connecting to??

What firewall do you use?? Is PopTray given full internet access in it??

Do you have any spam filter software installed?

What antivirus software is installed?

JP Kunze
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Joined: Sat Feb 28, 2009 3:52 pm

Post by JP Kunze » Sat Feb 28, 2009 11:20 pm

As to your questions,
a)
I am not sure about the "type" you are referring to, but the settings that I made in the PopTray Accounts tab are
- 127.0.0.1 for Server
- POP3 for Protocol, and
- 110 for Port.

b)
I use the Windows XP Professional 2002 SP2 Firewall

c)
PopTray is included and has a check mark in the Exceptions list for that firewall and as far as I can see there are no access restrictions for PopTray (eg no restrictions with regard to the LAN and wireless connections that I use that you select on the Advanced tab or to the computer range that you select after clicking Edit and Change Range from the General tab in this Windows version).

d)
My spam filter software is the one provided by Yahoo! as my webmail provider

e)
As an antivirus software, I use Avira AntiVir Personal - Free Antivirus Guard.

Maybe I should add that PopTray had been working perfectly after I installed it about two weeks ago and the error came up first time yesterday. No obvious change to the computer comes to my mind which could be connected with the error.

Does this give you any clue?

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Rdsok
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Post by Rdsok » Sat Feb 28, 2009 11:34 pm

127.0.0.1 is not a proper email server name... check your ISP's instructions for the proper settings for it. Normally it is something similar to pop.myisp.com etc...

If your email server is a SSL POP3 type... you will need to install the SSL plugin available... See viewtopic.php?t=2874 for instructions for Gmail which also requires SSL so you have an example for the settings.

JP Kunze
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Posts: 8
Joined: Sat Feb 28, 2009 3:52 pm

Post by JP Kunze » Sun Mar 01, 2009 5:55 pm

Thanks a million, Rdsok,

I only wonder why it had worked before ... :wink: ?

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