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CONNECT ERROR INVALID BACKEND

 
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robertdempster
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Joined: 11 Jan 2008
Posts: 6
Location: UK

PostPosted: Mon Jul 26, 2010 3:11 pm    Post subject: CONNECT ERROR INVALID BACKEND Reply with quote

I HAVE THIS ERROR WHENEVER AUTOCHECK IS ACRIVATED
MANUAL CHECKS ARE OK
TRIED REINSTALLING
STILL SAME
NOTHING ABOUT THIS IN HELP
HAVE LATEST VERSION
WHAT IS IT?
HOW DO I FIX IT?
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Rdsok
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Joined: 19 Mar 2004
Posts: 1121
Location: Norman, Oklahoma USA

PostPosted: Mon Jul 26, 2010 4:20 pm    Post subject: Reply with quote

I've never heard of that error before and you provided absolutely no info to even try to guess a direction from... What type of email server are you connecting to, what version of Windows are you running on, what spam filter software do you use, what antivirus software do you use, have you tried disabling your spam or antivirus software to see if that changes anything... what interval are you trying to autocheck your mail?

Also, please turn off your CAP's lock... on forums, typing in all caps is considered rude and is called YELLING.
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robertdempster
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PostPosted: Mon Jul 26, 2010 7:13 pm    Post subject: REF CONNECT ERROR INVALID BACKEND Reply with quote

This appears to be a Virgin mail problem
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Davros
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Joined: 02 Dec 2007
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PostPosted: Mon Jul 26, 2010 8:12 pm    Post subject: Reply with quote

I also have had the error message "invalid backend" poping up
I am running Intel Core 2 Quad, 2.50 Ghz, 349 Gb ram, Windows XP professional Service 2002 pack 3 my email provider is also Virgin I must admit this problem has only just happened in the last week or so therefore it may well be a Virgin problem, by the way it is intemittant but I am unable to find any info on the subject
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Rdsok
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PostPosted: Mon Jul 26, 2010 9:46 pm    Post subject: Reply with quote

My comment won't really help except for my suggestion perhaps... but after searching just using "invalid backend" ... I tend to agree that the problem does appear to be with Virgin... There are a ton of recent reports after they "improved" the service.

I initially searched on "CONNECT ERROR INVALID BACKEND" and that gave no results... I suspect the wording perhaps wasn't exact but that is just a guess.


From what I read on Virgin's forum... I would recommend that you report the issue to them so they can address the issue if your problems are an issue with your individual accounts... If you don't, it may not be addressed properly. If you have multiple accounts with them and they each have the issue, report them all seperately ( for the same reason ).
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Davros
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PostPosted: Mon Jul 26, 2010 10:36 pm    Post subject: Reply with quote

thanks for the reply, if I get a result at enytime I will post it
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Davros
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PostPosted: Mon Jul 26, 2010 10:48 pm    Post subject: Reply with quote

This link shows the extent of the problem http://community.virginmedia.com/t5/Email/Intermittent-email-errors-ERR-Invalid-Backend/td-p/97001
looks like Virgin for sure
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robertdempster
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PostPosted: Mon Jul 26, 2010 11:14 pm    Post subject: Reply with quote

Many thanks for your help
Already reported to virgin
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