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trouble with recieving mail

Posted: Tue Feb 01, 2005 1:29 am
by Paul
I switched my host to GoDaddy.com and now, whil I can check my email via a website but now I'm not able to check it with Poptray. I've set the server correctly but still no joy. Is there some different port I should try?
Thanks

Posted: Tue Feb 01, 2005 2:30 pm
by KY Dave
Select POP3 as your incoming mail server.

Then type in your Incoming and Outgoing Mail Server names.

Incoming Mail Server name: mail.yourdomain.com (replace .com with .net, .org or whatever extension your domain name uses)
Outgoing Mail Server name: smtpout.secureserver.net

Then click Next.

Step 6:
Type in your email address as your account name.

Type in the password that you used when you set up your email account.

Then click Next.

Step 10:
Click on the new account name and then click Properties.

Step 11:
Click on the Servers tab.

Step 12:
In the Outgoing Mail Server section, check the box My server requires authentication. Then click Settings.

Step 13:
Select Log on using. Type in your SMTP account name and password. Click OK. Then click OK in the next window.

https://www.godaddy.com/gdshop/faq/faq. ... 0/%20Email
The "server requires authentication" is probably the reason you can't connect using PopTray.

server authentication

Posted: Sun Apr 24, 2005 5:02 pm
by wormie
So if the server needs authentication there is no way to use poptray?

Or there is another way?

Thanks in advance 4 ur time

can't be the SMTP settings

Posted: Sun Apr 24, 2005 6:16 pm
by lemming
I don't see what SMTP settings have to do with your problem, authentication required or not.

SMTP is for outgoing mail, whereas PopTray only handles POP mail (incoming mail). So the SMTP server settings don't affect PopTray.

A couple of things you may want to try first:

1) Confirm that your POP server is actually working. See if you can receive mail via your regular mail program.

2) If you use a firewall, confirm that PopTray is allowed to access the Net.

-Lemming.