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Help requested on colliding rules

Posted: Mon Oct 20, 2003 3:20 pm
by metalmakker
For example: I have a rule that says; delete anything with the word SPAM in the subject line. I also have a rule that says; anything that is sent by an address with @ebay.com in the senders address should be protected from automatic deletion.

Now email from ebay.com is marked protected, but when the word spam is in the subject line it gets deleted anyway. (My provider has this filtering program that adds the line Possible Spam into the subject line. Handy when you make a rule that anything with that line should be deleted. Not so handy when their filtering program is not 100% accurate and marks almost every ebay email.)

In the rules log file it says the mail arrived, was protected, but still... the mail has been deleted. Can I fix this somehow? Can rules be prioritized?

Posted: Mon Oct 20, 2003 3:37 pm
by Renier
I have just tested it on my side and the protect rule did protect it against deletion.

Posted: Mon Oct 20, 2003 11:38 pm
by metalmakker
I don't get it... now it works! I tried it out with my own email address and now I do get the message. It does log the action, but the email is still there. I did lose several emails yesterday, so I don't understand what went wrong.
Well, if it all stays this way that's cool.
Poptray continues to be the best email management tool I found on the web, THANKS!!