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E-mail apearing twice

Posted: Wed Jan 11, 2006 4:22 pm
by Biff
Hi,
This is not the first time that I notice that one single mail is appearing twice in PopTray list, while another one is not appearing at all. It seems that the duplicate e-mail is in fact shown instead of the missing one. If I delete one of these, I may delete the one I am not seeing. Please, find underneath one example of this situation.

In PopTray:
Image

In Outlook:
Image

Thank you in advance for your assistance

Posted: Wed Jan 11, 2006 4:48 pm
by KY Dave
In PopTray on the OPTIONS TAB, MISCELLANEOUS, check the box for SAFE DELETE (USING UIDL)

SAVE OPTIONS, QUIT PopTray and RESTART.

Then recheck your account and see if the emails are correctly displayed.

If NOT, then you may want to DISABLE QUICK CHECKING in PopTray on the OPTIONS TAB, ADVANCED OPTIONS, un-check the box for ENABLE QUICK CHECKING.
SAVE OPTIONS, QUIT PopTray and RESTART.

Then recheck your account and see if the emails are correctly displayed.

Posted: Wed Jan 11, 2006 5:39 pm
by Biff
"Safe delete" is already checked.
I'll try to un-check "enable quick checking" next time I have this problem.
My mailBox is empty now, so I can't try this solution.
Thanks a lot for your reply.

Posted: Fri Jan 13, 2006 1:02 pm
by Biff
Ok, disabling quick checking solved the problem.
Thanks again and sorry for the spelling mistake in the subject.